MONROE, Mich. (May 16, 2011)– La-Z-Boy honored the owners and operators of top-performing La-Z-Boy Furniture Galleries stores at an awards ceremony held during the recent High Point Furniture Market in High Point, N.C.
“These top-performing stores are crucial to our distribution and overall success, and we are proud to celebrate their achievements,” said Jim Reilly, vice president of residential sales for La-Z-Boy. “Each of these stores helps make La-Z-Boy the leading brand it is today.”
With 305 stores throughout the United States and Canada, the La-Z-Boy Furniture Galleries stores network is one of North America’s leading proprietary furniture retailers.
Retail Partner of the Year
The Retail Partner of the Year award recognizes a partner in the La-Z-Boy Furniture Galleries retail system that continuously demonstrates commitment to the La-Z-Boy brands, retail network and customers. This honor was given to Paul and Heather Hogeboom, owners and operators of eight La-Z-Boy Furniture Galleries stores in Ontario, for their more than 12 years of leadership, tireless dedication and ongoing support of the La-Z-Boy retail program.
In 1999 the Hogebooms opened their first La-Z-Boy Furniture Galleries store in London, Ontario. Their store network continued to grow and in 2008 they acquired the Burlington, Mississauga and Etobicoke locations and drastically increased sales. The Hogeboom’s eight stores continue to be top performers for La-Z-Boy. As members of the La-Z-Boy Dealer Advisory Council, the Hogebooms continually strive to make sure their stores and the La-Z-Boy Furniture Galleries network are operating at the highest standards to provide a unique shopping experience for customers.
“We are proud to honor Paul and Heather for continually providing exceptional customer service and offering a comfortable and differentiated shopping experience in their stores,” said Jim Reilly, vice president of residential sales for La-Z-Boy. “They are leaders not only in their stores, but also in the community. Their success is felt in the Furniture Galleries network and all over Ontario.”
Customer Service Excellence
The Customer Service Excellence award recognizes the store that demonstrates superior customer service and a commitment to the La-Z-Boy brands, retail network and customers at the store level. This honor was given to Las Vegas store owner Steve Hueftle and his staff for achieving the highest level of customer satisfaction in the La-Z-Boy Furniture Galleries system across North America.
Top New Dealer
The award for Top New Dealer recognizes a dealer who has succeeded in his individual organization and is dedicated to the success of the entire Furniture Galleries system. This honor was given to Michael De Nisco II of La-Z-Boy Furniture Galleries in Latham, Clay and Auburn, N.Y., for his integrity, team-building spirit and ongoing support of the La-Z-Boy retail program. De Nisco grew up working in his family’s La-Z-Boy Furniture Galleries store and is an expert at bringing his customers quality and comfort.
“Michael conducts business with the single goal of integrity in everything he does,” said Reilly. “His values are carried out by his staff members who exceed customer expectations before, during and after the sale.
Ronald McDonald House Charities® Partner of the Year
The Ronald McDonald House Charities® (RMHC) Partner of the Year award recognizes the partner in the La-Z-Boy Furniture Galleries retail system who has continuously demonstrated commitment to the RMHC partnership. This honor was given to R. Byron Brown, owner and operator of seven La-Z-Boy Furniture Galleries stores located in South Carolina, North Carolina and Georgia, for his efforts to support the local Ronald McDonald Houses. His stores not only donate furniture, but also provide each local Ronald McDonald House with complementary design consultation, free delivery and hundreds of household items collected by employees to assist with the everyday needs of those in need.
“Tipperary Sales went above and beyond serving RMHC in its markets. We are inspired by the example they have set in providing comfort to families at a time in their lives when they need it like never before,” said Reilly.
Top 10 Performing La-Z-Boy Furniture Galleries Stores in North America
In addition to honoring the top-performing partners, La-Z-Boy announced a series of awards focused on excellence within the Furniture Galleries system. The La-Z-Boy Furniture Galleries stores recognized as the top 10 La-Z-Boy Furniture Galleries stores based on total sales for 2010 were:
- La-Z-Boy Furniture Galleries stores on 11th St., and Northland Ave., in Calgary, Alberta, both owned and operated by Cam Davidson
- La-Z-Boy Furniture Galleries in Glendale, Ariz.; Chandler, Ariz; Mesa, Ariz.; and Scottsdale, Ariz., owned and operated by Ed Breunig III
- La-Z-Boy Furniture Galleries stores on 101st St., and 109th Ave., in Edmonton, Alberta, both owned and operated by Mohammed Moussa
- La-Z-Boy Furniture Galleries in Fort Collins, Colo., owned and operated by Jason Johnston
- La-Z-Boy Furniture Galleries in Winnipeg, Manitoba, owned and operated by Dave and Gale Sykora and Cam Davidson
Top Sales Growth Accounts
The La-Z-Boy Furniture Galleries stores recognized as the top sales growth accounts based on percentage growth for 2010 were:
- La-Z-Boy Furniture Galleries in Fort Wayne, Ind., owned and operated by the Klopfenstein family
- La-Z-Boy Furniture Galleries in Grapevine, Texas, and Cedar Park, Texas, owned and operated by Lew Brown, Jr.