Anderson Reclina-Rocker® Recliner
We bought 2 Anderson rocker/recliners on November 5,2011, from your local LA Z BOY store in Winnipeg, Manitoba, Canada.
We have 2 complaints on the quality of the chairs: 1) The back rest won't lock in the reclined position and keeps moving backwards. 2) The reclining mechanism on both chairs is very noisy and not smooth to operate.
About 2 months ago your local service representative came to my house and reviewed the problems. He found the noise loud, but acceptable. We accepted his decision, but told him of our dissatisfaction with the product based on your good product reputation. We have owned different manufacture rocker recliner chairs before and they were quite.
For your information and review, we would not purchase another LA Z BOY product again.
Sorry, but we are disappointed in the quality of your product.
May 28, 2012
My 2 recliners are perfect for relaxing, sleeping, and all over good feelings. I m very happy with both chairs, and they look great in my living room, and the price was right..
May 28, 2012
Purchased this chair at the North Dartmouth location. Great price! Great service! Dalia was the sales person. She is a pleasure to work with!
October 12, 2011