We purchased this sofa about 6 years ago. I felt a spring give way yesterday while sitting on it. I know our local dealer will come and take a look at the sofa and give an estimate for its repair. The sofa looks practically like new so we will get it repaired. The only reason I gave it a 4 star was because of the repair that we will have to get.
The man who came to clean our sofa also commented that he likes cleaning LZ Boy products because they clean up so easily.
September 3, 2012
We purchased this sofa 10 years ago. Overall, it has held up well. After about a year, one seat cushion was clearly lower than the other so LazyBoy sent me a replacement and we have had no problems since. We ordered the teal blue and it has help up amazing through two dogs (though our dogs are not allowed on the furniture) and a very active family of five. At about year five a board came loose underneath so needed to be retacked. The recliner we had upholstered in a floral fabric purchased with the sofa has not held up so well. The padding and mechanism is still perfect; however, the fabric is threadbare. I would recommend staying away from the looser weave fabric for longer durability.
September 2, 2012
the perfect replacement . . .
We needed another sofa in our living as the old queen sofabed was . . . well, it just needed to be gone! This Mackenzie is just as beautiful and comfortable as the one we sat in at the gallery. We are now a 100% La Z Boy furnished home, as we are sold on the durability of all our 30+ year old stuff we are still hanging on to or giving to our kids (who grew up on them.)
August 1, 2012