The worst chair ever, JUNK!
My husband and I purchased 2 of these chairs in 2010 and immediately had problems. The first two that were delivered had the leather worn off. The second two delivered the leather wore off in less that a year and we were sent a new back and foot rest. Three years later the leather has worn off on the seats and the policy we purchased through LazBoy said they don't honor manufacturers defects. We called LazyBoy and sent pictures per their request. LazBoy service told us that since the chairs are now three years old they couldn't do anything for us. I don't understand how chairs that cost over $1000/each and only used by two older adults can wear so poorly, especially since LazBoy said these were their best leather. I will never buy through LazBoy again. What junk and terrible customer service! They certainly don't back their products. I have uploaded just one of many pictures of these awful chairs.
September 1, 2013
Why did we wait so long to buy one?
I hesitated to buy a recliner because they seemed so "old". But after relaxing on an old, bulky recliner at a friends, we decided to take the plunge. We chose the Tartleton, because it is so stylish, and doesn't really look like a recliner. It is very, very comfortable. We purchased two. We have had them a year. There was a problem with late delivery. We were promised 6 weeks, and it took 10.
April 26, 2013
Nice chair, but...
We really like the style of this chair. It looks very nice; however, the leather scratches so easily. We are disappointed in the scratching because we hoped this chair would last and look nice for years and years. The comfort is wonderful and the style is timeless. We've owned the chair for about 7months.
November 27, 2012