very nice, good quality
First of all, I would like to comment on the store and the people working there. Such a great group of people, I cannot say enough positive things about the people working in this store. Especially one sales person in particular. Her name is Royce. She worked with me until she knew I was satisfied with the product I bought. I had to exchange my furniture 3 times. I was beginning to feel like I was really being a pain in their A_ _. But she assured me they wanted to make sure I was happy with what I bought. So, 5 stars for Royce and the South Elgin Store. Now for the sofa....I agree with what others are saying about the depth of the cushions. If you're short, this sofa might not be right for you. I am fairly tall (5,8), and this sofa is fine. Very comfortable. I would reccomend this sofa.
March 11, 2014
We bought the Pembroke sofa and Loveseat because of its good looks. However, once it was delivered we quickly regretted our purchase due to the sofa's height and depth of the cushions. I am 5'6", and neither I nor my 6'2" husband can get comfortable in it. I have a sick feeling when I think of how much we invested in these pieces and that we are stuck with them for years to come.
November 16, 2013
comfy furniture for shorter people
Don't know if this sofa was revamped since these old reviews were entered but I just bought the Pembroke today because my short legs could touch the ground when sitting on it (I'm 5'4"). Got loveseat, chair & ottoman. Scaled down version of what I am getting rid of because, after ten years, I want something different and something lower profile since I am not very tall. I'm giving 4 stars because it's not come yet and I want to use it before giving the full 5 stars. With La-z-boy quality, I am confident I will be pleased.
July 3, 2013