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Frequently Asked Questions

Q: A relative has a chair that fits me perfectly, but La-Z-Boy no longer produces that style. May I special order it?
A: In an attempt to meet the various needs of our customers, we introduce new products twice a year. Unfortunately, to make room for the new styles, we must discontinue some as well. Once we have discontinued a style, we can no longer produce it. Please be sure to visit an authorized La-Z-Boy dealership to try some of the many other styles of furniture. A sales associate will be able to assist you with a piece of furniture to fit your needs.

Q: I have a Back Jack that states it was manufactured by the La-Z-Boy Chair Company. How can I get a new cover for it or more Back Jacks?
A: La-Z-Boy sold the manufacturing rights for the Back Jack to another company several years ago. You may company B. J. Industries regarding these products. Their phone number is 410-686-5200. You can also find these products being sold through various online retailers.

Q: I have purchased an office or hospitality product manufactured by La-Z-Boy’s Contract Division. Where can I get a part for it or purchase another product?
A: La-Z-Boy Incorporated sold the Contract Division to a company called Best Furniture. Please call 662-378-5650 or visit http://www.paraconfurn.com/lmpublic/index.jsp for information on La-Z-Boy office or hospitality products.

Enter The Fall Into Comfort Sweepstakes *NO PURCHASE NECESSARY. Ends 11/30/09. To play and for Official Rules, visit http://www.la-z-boy.com/sweepstakes/.
Offer expires December 14, 2009. ONLY ONE PROMOTIONAL OFFER PER ORDER. Coupons and discounts apply only to available inventory and only apply to your next purchase. Discount will appear at checkout and
cannot be combined with other promotional offers or discounts. At La-Z-Boy, free shipping, percent savings and dollar savings are all considered to be promotional offers.