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Frequently Asked Questions

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Q: The dealer is charging me with a trip fee to come to my home. Isn't this covered under my lifetime warranty?
A: Every La-Z-Boy product is warranted by our Limited Lifetime Warranty, which is one of the best warranties in the industry. While the dealers, who are experts in the field, provide service under the warranty, there may be some additional charges such as trip fees, and/or inspection fees that our warranty does not provide for. Please be sure to check with your dealer when contacting them for service.

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