Frequently Asked Questions
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Q: If I have a question regarding billing or financing, who should I contact?
A: Please be sure to contact the independent retail dealership from whom you made your purchase. La-Z-Boy Incorporated does not handle billing or financing for any of the authorized dealerships. Since these dealers establish their own policies and procedures regarding the terms of the sale, billing, financing, etc., any questions regarding the sale of your furniture should be directed to them.
Q: I plan to purchase a lift chair from La-Z-Boy and send paperwork into Medicare for partial reimbursement. Do you have the NSC number that Medicare requires?
A: Dealers who sell our products, including lift chairs, are retailers of residential furniture, not medical equipment. Neither they nor we have an NSC number as our products do not meet the Medicare requirements.