Frequently Asked Questions
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Q: How do I file a warranty claim?
A: To make a claim under the La-Z-Boy warranty, please contact the authorized dealer from whom you made your purchase. If your original dealer is not available, please contact another authorized dealer with your proof of purchase. Click here to find an authorized dealer near you
La-Z-Boy products may not be altered by any person, dealer or company without the express written authorization of La-Z-Boy. If you feel, after presenting your warranty claim to your dealer, that it has not been resolved, you may write to:
Attn: Comfort Care
One La-Z-Boy Drive
Monroe, MI 48162
Please include the dealer’s name and address, furniture delivery date, ALI # (Acknowledgement-Line-Item #), style, cover number, and a brief explanation of the problem.