Satisfied with this purchase
We bought the Devon sectional and have only had it a short while and at this point the product has pretty much met our expectations.
Ordering and delivery were easy - we purchased our configured set with custom fabric last Nov 2013 and had it delivered in March 2014 after we returned from an extended vacation. La-z-boy were very accommodating to hold our purchase until we could take delivery.
Delivery personnel were professional and set everything up for us. They were clean and neat (considering delivery was after another sloppy snow storm!!)
Overall, we are very happy with the look and feel of the set.
Few minor negatives: The recliner portion is not a full recliner - or at least I don't think it is. In other words, you cannot recline in the fully flat position. I wish it was but I think I knew this when we tried the floor model. It still reclines comfortably and we're ok with this.
Also, I find the depth of the seating (not recliner or the chaise portion specifically) is less than our old sofa - not a major issue but something noticeable to me. It could be that the back cushions are quite 'full' or plump. Speaking of which, they feel firm and comfortable and I suspect they will keep their shape for time to come.
Overall we're happy with this purchase. It's comfortable and looks great in our den. I've read some negative reviews and only hope we don't have any of the experiences related to quality that others report. We're two middle aged adults with one elderly cat (no front claws) so I suspect the wear and tear will be much different from the average consumer. Time will tell.
Btw - the website gets hung up if I try to upload a photo of our new sofa sectional. Not sure if it's the website or the fact I'm using my iPad. The photo meets the photo guidelines criteria.
March 15, 2014
We searched everywhere for a sectional and chose La-Z-Boy because of their reputation for quality. Words cannot express how disappointed I am in this sofa. After having it for less than 6 months, the seams on several cushions have already split, even on the back pillows. The material is already saggy and it looks years old. The fabric picks very easily. We took the sofa apart to clean and can't get the chase to re-attach. I really expected this sofa to last for many years, but at this rate it won't last 3!
January 26, 2014
Hard to put together, doesn't last long
We bought this sectional three years ago with the standard fabric. Year one was good, although it pilled pretty quickly. Year two there were holes beginning to appear. Now the thing is a mess. The recliner is falling apart. On top of all this, the sectional is almost impossible to put together and take apart. If you buy this make sure to get the service plan because you'll need it.
January 5, 2014