La-Z-Boy Furniture Stores in Coquitlam

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1338 United Bvld
Coquitlam, BC V3K 6Y2
604-521-0100
Hello La-Z-Boy Family, We have been truly inspired by how everyone has come together since the World Health Organization declared the COVID-19 crisis a “pandemic” on March 12th, 2020. What is important, and it’s a message that has been communicated time and time again is that we are all in this together and will get through this together. This email is lengthy but it contains a lot of important information for our past, current and future clients. As of last Sunday, March 22nd, we have made the decision to close all four of our lower mainland retail stores to help stop the spread of COVID-19. The health and safety of our staff and clients have been a top priority through this, and we all need to do our part to help flatten the curve. We want to assure anyone who has placed an order with us that your furniture is being manufactured and will arrive safely to our warehouse. At this point, all orders are still being processed and we have been assured from the factory that manufacturing has not experienced any delays. Our warranty service department operates out of Ontario and are on a government-ordered mandatory shut down of non-essential businesses. However, if you require immediate service on your lift chair that is currently being used strictly for medical purposes, please contact them at 1-800-661-7313 extension 270 or by email at ccausey@phoenixamd.com. They will do everything they can during this pandemic. Please note though that we unfortunately cannot guarantee service as these chairs are mostly located in care homes or assisted living residences, many of which at this point have restricted access. If you have furniture on order, we continue to track and receive these orders into our Distribution Centre. Please contact the store where you purchased for information on how to get updated on your order. We have a limited staff presence in our stores Tuesday through Friday ready to update you or assist you with product inquiries as well. If you receive notification that your furniture has arrived, you can still set up a pick-up at our Distribution Centre in Coquitlam. If your furniture was to be delivered, we have introduced our “threshold” delivery service for a flat rate. This delivery service replaces our typical in-home delivery service which has, at this time, been suspended. If you would like to have your furniture safely delivered to your door, or inside your garage, for instance, please contact Frank at frankd@lfgvancouver.com and we’d be glad to discuss this option. Also, don’t forget that we have a fantastic website, www.la-z-boy.com, where you can find and order product online! If you’ve been online looking for furniture and have more questions, give us a call at the store and we’d be glad to assist you in whatever way we can! One day at a time we will get through this! Let us remember to be kind to one another. Reach out to your neighbour, friends, and especially your family members right now. While we might not be able to share physical space, we can still connect with one another. Our mission is to passionately create customers for life, one exception experience at a time. We are excited for the day when we can soon welcome you all back into our retail locations and help you create the space of your dreams. Sincerely, President La-Z-Boy Furniture Galleries of Greater Vancouver
Store Hours
  • Monday Temporarily Closed
  • Tuesday Temporarily Closed
  • Wednesday Temporarily Closed
  • Thursday Temporarily Closed
  • Friday Temporarily Closed
  • Saturday Temporarily Closed
  • Sunday Temporarily Closed
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